Trend micro security agent offline but shows green connection

TREND MICRO SECURITY AGENT OFFLINE BUT SHOWS GREEN CONNECTION UPDATE
TREND MICRO SECURITY AGENT OFFLINE BUT SHOWS GREEN CONNECTION SOFTWARE

The agent or appliance is currently offline. The manager will initiate the cancellation of the file backup when communication is reestablished.ДЄn instruction to start a file backup is queued to be sent.

TREND MICRO SECURITY AGENT OFFLINE BUT SHOWS GREEN CONNECTION SOFTWARE

This means that the agent is available for activation and management by another Deep Security Manager.ДЄgent software is being deployed on the computer.ДЄn instruction to cancel a file backup is queued to be sent.ДЇile Backup Cancellation Pending (Offline) The instruction to perform a baseline rebuild is queued.ДЄ deactivate instruction will be sent from the manager during the next heartbeat. The Integrity Monitoring engine will rebuild a system baseline when communication between the manager and this computer is reestablished. The Integrity Monitoring engine is currently rebuilding a system baseline.ДЄn instruction to rebuild a system baseline for Integrity Monitoring is queued to be sent.

TREND MICRO SECURITY AGENT OFFLINE BUT SHOWS GREEN CONNECTION UPDATE

The manager will initiate an application control ruleset update when communication is reestablished. The application control ruleset is being updated.ДЄpplication Control Ruleset Update Pending (Heartbeat)ДЄn instruction to perform an application control ruleset update will be sent from the manager during the next heartbeat.ДЄpplication Control Ruleset Update Pending (Offline) The manager will initiate an application control inventory scan when communication is reestablished.ДЄpplication Control Ruleset Update In Progress The activation of the agent is delayed by the amount of time specified in the relevant event-based task.ДЄ command to activate the agent has been queued.ДЄn instruction to deploy the agent software is queued to be sent to the computer.ДЄn instruction to remove the agent software is queued to be sent to the computer.ДЄpplication Control Inventory Scan In ProgressДЄn application control inventory scan is being performed.ДЄpplication Control Inventory Scan Pending (Heatbeat)ДЄn instruction to start an application control inventory scan will be sent from the manager during the next heartbeat.ДЄpplication Control Inventory Scan Pending (Offline) No attempt has been made to determine whether an agent is present. The agent is online and operating as expected.

Verify that firewall settings allow the required port numbers, and that the computer is powered on. This can occur when connectivity is interrupted by a network firewall or proxy, AWS security group, agent software update, or when a computer is powered down for repair. To change the settings for a computer, go to the Computers page and double-click the computer that you want to edit (or select the computer and click Details). To change the settings for a policy, go to the Polices page and double-click the policy that you want to edit (or select the policy and click Details). The agent has not connected to the manager for the number of heartbeats specified on Computer or Policy editor You can change these settings for a policy or for a specific computer. The original Deep Security Manager must deactivate the agent before it can be activated by the new manager. The manager has attempted to activate an agent that has already been activated by another Deep Security Manager.

It must be activated before it can be managed by the Deep Security Manager. The agent has been successfully activated and is ready to be managed by the Deep Security Manager.ДЄn unactivated agent has been detected on the target machine. Status column - agent or appliance states State The agent software on this computer is in the process of being upgraded to a newer version. Deep Security Manager can't communicate with the agent until you activate it.ДЄ newer version of the agent or appliance is available. The computer's agent is not managed by this Deep Security Manager because it hasn't been activated. The agent is installed and listening and is waiting to be reactivated a Deep Security Manager. See the computer's system events for details. Multiple warnings are in effect on this computer. Multiple errors have occurred on this computer. (See Discover computers.)ДЄn agent is present and activated, with no pending operations or errors. See Perform other actions on your computers.Д¬omputer has been added to the computers list via the discovery process. Status information for different types of computers.Perform other actions on your computers.See Task(s) column.ДЇor a list of the events, see Agent events and System events. The Task(s) column displays the state of the tasks.See Status column - computer states and Status column - agent or appliance states The status column might also display system or agent events. The Status column displays the state of the computer's network connectivity and the state (in parentheses) of the agent providing protection, if present.

On the Computers page in Deep Security Manager:

Trend micro security agent offline but shows green connection